If your pharmacy cannot supply your medicine

• When do you expect it back in stock?
• Can you supply part of my prescription now and the rest later?

Open the Stock Finder and search for your product. It shows where patients and pharmacies have reported it in stock in the last 14 days, and what patients paid. Reports are not checked by us, so phone the pharmacy to confirm before you move anything.

A pharmacy can only dispense a prescription it has been sent. In the Stock Finder, choose your clinic and press "Request script relocation" next to the pharmacy you want. It writes the email to your clinic for you. Some clinics charge for this, shown as "External Pharmacy Fee" or "Prescription Rewrite/Cancellation Fee" in the price list on the clinic's page.

A prescription for a medical cannabis product is a controlled drug prescription, and those are valid for 28 days from the date on them. If stock is not expected within that time, tell your clinic early so it can act before the prescription runs out.

Ask your prescriber whether another product would be suitable. Each product page here has a "Similar products" section showing the closest matches on type, strength and terpenes, and where they have been reported in stock. That is a comparison of what is on the label, which you can take to the conversation. The decision is your prescriber's, and a different product needs a new prescription.

• Do not change your dose to make it last, and do not stop suddenly, without speaking to your clinic first.
• If you run out and feel unwell, contact your clinic. If you cannot reach it, contact your GP or NHS 111.

On a product's page, "Email me about this product" sets an alert for when it is reported back in stock. If you keep your products on My medication, you can see stock at your own pharmacy in one place.